You must be 18 years of age to access explicit material on XMYBOX.
XMYBOX values and respects the privacy of its customers and will never sell personal information to other companies. We fully understands the need to protect your personal information while online and has developed this policy as a means to provide you with the utmost privacy possible. This Privacy Policy describes our practices regarding the collection and use of information throughout our website. By using the Site or obtaining any product or service through this Site, you agree the limited collection and use of information as outlined in this Policy. If you do not agree to this Policy, please do not use the Site.
We may from time to time update this Private Policy to reflect changing technology and other factors. We will notify you of changes to the private Policy by posting the updated private Policy on this page. We ask that you bookmark and periodically review this page to ensure that you remain familiar with the most current version of the Private Policy.
There are times when we may share information with shipping, payment processing and credit card companies in order to improve the quality of service. To receive communication from XMYBOX, be sure to add XMYBOX to your safe sender list in your internet email program. Opt out of XMYBOX communications via the link provided on the email to unsubscribe.
The following is the frequently asked questions.
What are your Customer Service hours?
We are available to assist you 24 hours a day, 7 days a week.
Will XMYBOX keep my credit card information?
No, XMYBOX will NEVER KEEP your credit card information.
How do I find out about specials from XMYBOX?
Your can sign up for email offers to enjoy the latest coupons and sales.
What is the time period of shipment?
Now we provide two ways of shipping. For details, click Shipping Options.
I have changed my email and how to stop emails from going to my old email?
Just change your email in your account center and leave us a message at service@xmybox.com, we will be happy to remove the old email from our mailing list.
What if I'm not satisfied with my order?
If anything you order does not meet your expectations, let us know. We'll be glad to give you a replacement, an alternate selection, a credit voucher, or a complete refund.
Do you make substitutions for items shown on the website?
Occasionally our manufacturers may discontinue or re-design a product we feature on the website. In those cases, we may substitute a similar item of equal or greater retail value in your order. All substitutions are covered by our triple satisfaction guarantee.
I tried to login and it won't let me, what is wrong?
The problem could be as simple as not using lower case characters or it is probably the browser you are currently using. We suggest using the most recent versions of Internet Explorer.
I was trying to login and my password didn't work, can you find it?
In the event that you forget your password, it canbe emailed to you. click through to our password finder page and enter the appropriate information.You can always reach this page through the My Account section of the website. We suggest that you:
1. Write down your password and keep it in a safeplace.
2. Use lower case letters and make it short (at least 7 characters)and simple, (using alpha and numeric characters).
If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, you can mail us at service@xmybox.com.