XMYBOX strives for 100% satisfaction on every order. Products can be exchanged within 60 days if you find that the product arrived defective or were shipped the wrong product. For all other reasons, exchanges can be made as long as the product was never used and the packaging is still intact. To make an exchange, download and fill out our Customer Service Form. Send this completed form to service@xmybox.com. A customer service representative will respond within 15 working days. Your exchange will be processed within 7 working days. For items exchanged in the United States, access your account and complete the automated Returns and Exchanges form and follow the instructions on the page. If you are exchanging an item internationally, you will be responsible for the shipping costs and any duties or taxes levied. Warranty InformationMost of the products sold on XMYBOX.com are guaranteed against breakage for the first 30 days after your shipment is delivered. The defect

XMYBOX strives for 100% satisfaction on every order. Products can be returned within 60 days if you find that the product arrived defective or were shipped the wrong product. For all other reasons, returns can be made as long as the product was never used and the packaging is still intact. We do not accept returns of free gifts.Defective items will be exchanged for the same item only within 30 days of receipt with original sales receipt. Report the problem using the Returns and Exchanges form via your account on XMYBOX.com.How to Make a ReturnPlease send a detailed email to service@xmybox.com stating the reason for the return or exchange, along with the order number. A customer service representative will respond within 15 working days. Your return or exchange will be processed within 7 working days. If, at any time, you require assistance with your returns or exchanges, please do not hesitate to call our Customer Service line.

XMYBOX strives for 100% satisfaction on every order. In the event that you are dissatisfied with your purchase for any reason, you can exchange the item for another or return the item(s) that are still sealed in its original packaging for a full refund. Please send a detailed email to service@xmybox.com stating the reason for the return or exchange, along with the order number. A customer service representative will respond within 15 working days. Your return or exchange will be processed within 7 working days. We do not accept returns of the free gifts. If you are returning or exchanging an item internationally, you will be responsible for the shipping costs and any duties or taxes levied. Warranty InformationMost of the products sold on XMYBOX.com are guaranteed against breakage for the first 30 days after your shipment is delivered. The defective item may be exchanged for a new one or returned for a full refund. If, at any time, you require assistance with your return